Privacy Policy

Introduction

The terms "We" / "Us" / "Our" / "Company" individually and collectively refer to Prayan Jewels and the terms "You" / "Your" / "Yourself" refer to the users.

This Privacy Policy is an electronic record formed under the Information Technology Act, 2000 and the rules made thereunder. This Privacy Policy is a legally binding document between you and Prayan Jewels for your use of our website and services.

By using our website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this website.

Information We Collect

To provide our services, we may collect the following information:

• Personal information: Name, email address, phone number, address
• Payment information: Credit/debit card details, billing address
• Account information: Username, password, preferences
• Order information: Purchase history, shipping details

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our website and services
• Send promotional emails (with your consent)
• Prevent fraud and ensure security

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our business (payment processors, shipping companies)
• When required by law or to comply with legal proceedings
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of sensitive data during transmission
• Regular security audits and updates
• Limited access to personal information by authorized personnel only

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your personal information by contacting us, subject to certain legal and business requirements.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your personal data

To exercise these rights, please contact us using the information provided below.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.